FREQUENTLY ASKED QUESTIONS
The information presented herein is for general reference only. Please refer to a local dealer and/or a company representative when critical decisions are required.
Q. Can a VisionArt fit other than flat panel, wall mounted or recessed, monitors?
A. Yes. All VisionArt products are custom made to fit the specific application.
Q. Is there a way to incorporate the use of speakers or the potential for future replacement of the TV monitor?
A. Yes. Use a larger VisionArt to accommodate your application and use our optional AV matte (VA-AVMS). Our matting solution allows the VisionArt to be built for your specific application instead of monitor dimensions. The VA-AVMS masks off the unused space between the inside dimension of the frame and the viewable area of the monitor.
Q. How many times can the print roll up and down without causing damage to the print?
A. Unlimited
Q. What kind of paint is used?
A. Printing is done with a special ink that has a high degree of elasticity and is then covered with a clear coat that possesses UV protecting components.
Q. What is the picture printed on?
A. Artist canvas.
Q. Why does VisionArt cost so much?
A. Cost is driven mainly by the commissions to the artists and the quality of the prints. The cost of the Premiere, in particular, can be viewed as an investment, in that, as a limited edition, signed and numbered copy, it is likely its value will increase over time.
Q. Can a VisionArt print be re-framed for conventional use?
A. Yes.
Q. Can the art in a VisionArt art be changed? And, if so, how much does it cost?
A. Yes. The cost is 75% of the cost of a new VisionArt of the same size and type, at the time of the purchase.
Q. If the monitor is surface mounted, how far out from the wall will the VisionArt be?
A. The back of the VisionArt frame is installed a fraction (1/16) of an inch in front of the monitor and overlaps the monitor frame by approximately ½ inch all the way around. Therefore, the front of the VisionArt frame will be the same distance from the wall as is the front of the monitor, plus the depth of the frame (approx. 1” - 1 1/4”). 05/30/08 Page 5 of 5 © Solar Shading Systems 2008, all rights reserved. Solar Shading Systems 3000 Airway Ave Costa Mesa, CA 92626 • 714.556.6055
Q. If the monitor and VisionArt are surface mounted how do you treat the exposed sides?
A. VisionArt units are typically installed with a black powder coated, screen that is bent or cut to fit the opening between the wall and the back of the VisionArt frame to effectively conceal the side view of the monitor and VisionArt mounting brackets. Some installers have used wooden panels, made to match the VisionArt frame.
Q. Given the cost of the up-charge for custom sizing to accommodate speakers, is there any other alternative?
A. Yes. Installers have successfully used standard larger sized VisionArts, i.e. 60” VisionArt over 42” monitor to provide a large enough opening to reveal the speakers. This leaves exposed wall, when the art is rolled up, that is best covered/painted with a dark color to minimize its visual effect.
Q. How big must the pocket be, for a recessed mount?
A. Three and one-half (3 1/2) inches larger, all the way around, than the outside dimensions of the TV monitor frame.
Q. How deep can the recessed mount pocket be?
A. The pocket needs to be at a minimum as deep as the dimension of the shortest distance from the front of the monitor to the base of the monitor mount.
Q. Should the pocket in a recessed mounting be ventilated?
A. Highly recommended!
Q. If ventilated, should it be forced ventilation?
A. Recommended. Note: VisionArt takes no responsibility, expressed or implied, that the recessed mounted installations are appropriate for any recessed mounted flat panel monitor or television installations. It is the installer’s sole responsibility to properly ventilate a recessed installation.
Q. Where does the VisionArt get its power?
A. The same AC power outlet as provided for the monitor.
Q. What is the warranty?
A. One year parts and labor.